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Questions & Awnsers

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Some phishing e-mails contain attachments and link to websites that try to install malicious software on your computer. Here are some ways you can help protect your system against these types of threats.

Install anti-virus or anti-malware software from a reputable company.
Once it's installed, be sure to run a full scan of your computer regularly. You'll also want to run a full scan if you visit a site through a link in a phishing e-mail or open an unsolicited attachment.

Please be aware that that there are many fake anti-malware products out there. Don't install one from a website that tells you your computer is infected, as these warnings are fake. Microsoft has free anti-malware software at http://microsoft.com/security. We also sell many reputable programs on FloridaFreshner.com.

Check for and install updates for all programs on your computer.
Run Windows Update if you have a Windows computer or Software Update if you have a Mac. We also strongly recommend that you make sure Adobe Flash, Adobe Reader, and Java are all up to date on your computer.

If you've typed a password on a malicious website, change it on the legitimate website immediately.
Select strong passwords of eight characters or more that include a variety of letters, numbers, and symbols. You can learn how to change your FloridaFreshner.com password on our Help page about Changing Your Name, E-mail Address, and Password.

If you entered your credit card information on a malicious website or replied to an email with that information, immediately contact your credit card company.

Many fake e-mail messages ask you to respond with your credit card number or click a link and type it there to "verify your identity." If you did so, your credit card number may have been stolen and we recommend that you contact your credit card company to report it and get a new card issued.
Don't forget to update the card on FloridaFreshner.com afterward.

Never reply to unsolicited messages.
Replying to phishing and spam messages only confirms to the sender that they have a valid e-mail address to send more spam and phishing to. If you want to unsubscribe from Amazon mailings, do so directly through our website instead of clicking a link in an e-mail.

Creating an Account

You need an account to shop for auto accessories at FloridaFreshner. But, there are many benefits to creating an account after checkout, including:

Order Status

With an FloridaFreshner account, you can check the status of your order online to see when it will ship. You can also track your package(s) from your account page to see their progress toward your front door.

View Order History

Your account page allows you to view all past orders you've placed with FloridaFreshner. Plus, you can print any necessary order copies and receipts for your items.

Speedy Shopping

Once you've created an account, you never have to enter your information again at checkout. When you're ready to get the items in your shopping cart, skip the lengthy entering of information by logging in to your account. You'll zip right to final review of your order.

Protecting your information

FloridaFreshner is sensitive to your concerns about privacy and committed to protecting your online shopping experience. We want to assure you that we respect your privacy and handle your personal information with the highest standards of safety, security and confidentiality. We employ secure servers and other privacy tools to safeguard your sensitive account information.

FAQ Help : Questions & Awnsers
FAQ Help : Questions & Awnsers